Need Help?
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Blackboard Technical Support | Remote Access (Netstorage) |
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Classroom and Lab login | |
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PC Support Ticketing System | Video Conferencing |
Contact for Blackboard Technical Issues
Penny Sermons, Director, LRC and Distance Learning,
Phone: 940-6243
Tricia Woolard, Coordinator of Educational Media/Graphic Services and Blackboard Administrator/Webmaster
Phone:940-6312
Course Issues
Contact your Instructor
Com[puter Maintenance
Maintenance is set aside to take place on Fridays when necessary between 3pm-6pm or after 2am to minimize impact on the users.
Brown McFadden, Network Administrator
Phone: 252-940-6302
You can access your "home directory from the internet by going to http://netstorage.beaufortccc.edu/netstorage/and logging in with your Novell UserID and password.
Brown McFadden, Network Administrator
Phone:252-940-6302, mobile 943-4046
Faculty log in to Classroom Instructor Stations with their regular Novell User Account (rather than "Projection user") The old projection user account is still available in case of problems with the PC. Please let me know if you have problem logging into a classroom workstation using your faculty account.
Students are asked to continue to login to the labs with their student accounts (lastnameFM9999) just as we did last semester.
Patrons in the LRC are asked to use the patron accounts to access computer resources, the Patron Account is based on your Library Card's last 6 digits - P123456 with a password of the patron's last name in lower case.
We now have a web based PC Support Ticketing system. If you can not get in touch with a technician you can place a trouble call by clicking on Support to open a new ticket or check progress of an existing ticket.
The Logon will be your normal Novell User ID with a temporary password of "changeme" (You can change the password once you logon) Once a ticket is placed you will automatically receive email updates of progress on your request.
**If your CustomerID is not found please give me a call and we can get it added.
Brenda Rogers, Coordinator of Computer Support Services
Phone: 940-6396
Mike Waters, Computer Support Specialist
Phone: 940-6385
email : pcsupport@beaufortccc.edu
Wireless access available for BYOD (Bring your own device). Students can access the wireless network by accessing the network called CAMPUS, and proceed with your username and password credentials used for Blackboard/ Email and Network.
Username: Last name + first initial + middle initial + 2 digit birth month + 2 digit day of birth.
Password: Last six digits of SS#.
Doug Stalls, Coordinator of Audiovisuals & Electronic Distance Learning
Phone:940-6310
Hours: Monday thru Thursday - 8:00 a.m. - 5:00 p.m.
Friday - 8:00 a.m. - 4:00 p.m.